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Terms of Service
Last Revised: 01/12/2024
Service Information
These Terms of Service ("Terms") govern your access to and use of the Website and Services ("Services") provided by ChangeScape UK, ("we", "us", or "our"). By using our Services, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our Services.
Services Provided
We offer website design and development services, tailored to your specific needs. The details of the Services you receive will be outlined in a separate project agreement or contract, which will describe deliverables, timelines, and costs.
User Responsibilities
You agree to provide accurate, complete, and current information during the registration and planning process.
You are responsible for ensuring that any content (text, images, videos, etc.) you provide to us for inclusion on your website is free from any intellectual property violations, and / or you have an agreement to use them.
You agree to use the Services only for lawful purposes and in compliance with applicable laws and regulations.
Account Management
If you create an account with us for ongoing access to Services, you are responsible for maintaining the confidentiality of your login credentials. Using our service providers, Stripe, you can contact our support team and we can send you an SSO Email (only if needed) to the account for you to login - or change the email your account is registered with. We will only change your account email if valid proof of ownership is provided. This is explained in further detail by contacting our support team, office@changescape.uk.
You are responsible for all activities that occur under your account, and you must notify us immediately if you suspect any unauthorized use of your account.
Copyrightable Content
All intellectual property related to the design, development, and functionality of the website we create for you remains the property of ChangeScape UK.
Upon the purchase of one the Website Creation Plans, you will have full access and license to use your website for your business. When your plan is cancelled, or we haven't recieved your payment within 7 Days after your invoice, your license to use your website, and the copyright for your website will be removed until the payment has been made.
Third-Party Platforms
Our Services may integrate or require the use of third-party services such as; Stripe, Wix, Better Stack, and more. We are not responsible for the terms, services, or performance of these third-party services.
You agree to comply with any additional terms required by third-party providers.
Payment Terms
Payment terms, including project fees, deposits, and payment schedules, will be outlined in the project agreement or contract.
We use Stripe as our payment and account providers. Any and all payments will be made through Stripe, with over 10+ Supported Payment Methods available.
Delays in payment may result in delays to project delivery, suspension of Services, or additional fees.
Refunds
We do not offer refunds once work has commenced, except in cases where the project is canceled by us due to circumstances beyond your control or breach of agreement by ChangeScape UK.
This refund will only be available for the same months payment - of the cancel or breach of agreement - that you have already creditied us towards.
Right To Terminate Services
You may terminate the agreement at any time by emailing us at, office@changescape.uk. When suspended or closing your account, you may still be responsible for any outstanding payments for work already completed or scheduled.
By closing your account with us, and de-registering your business with us, your Website will be taken offline in the following
7 days after closing.
We reserve the right to suspend your services or close your account if you breach these terms, or engage in illegal activities.
Limitation of Liability
We are not responsible for any loss or damage, including data loss, arising from the use or inability to use the Services.
Our liability in any circumstance is limited to the amount you have paid us for the specific Services in question.
Warranties
We will deliver the Services as agreed upon and ensure they are free of significant defects. However, we do not warrant that the operation of any website created will be uninterrupted or error-free.
Governing Law
These Terms will be governed by and interpreted in accordance with the laws of England, United Kingdom. Any disputes arising from or relating to these Terms will be resolved in the courts of England, United Kingdom.
Terms Modification
We reserve the right to modify these Terms of Service at any time. Any changes will be posted on our website, and your continued use of our Services after such changes constitutes your acceptance of the new Terms of Service.
Contact Information
For questions, concerns or business related topics, please contact us below:
office@changescape.uk
+44 (0) 1782 438417
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